Order & Delivery Terms

✉️ Ordering

• You can order by using the form on the product page or by emailing

• Please include: book title, quantity, your name, postal address, and email for payment details.
• You will receive an order confirmation and payment instructions by email.
• Orders become binding once the confirmation has been sent.

💶 Payment

• Payment method: bank transfer.
• Orders are shipped after payment is received.
• For institutional buyers (libraries/schools), e-invoicing is available:
  • OVT: 003726416426
  • BIC: NDEAFIHH
  • IBAN: FI1112283000054484

📦 Shipping & Delivery

• Orders are shipped via Posti (letter or parcel).
• Estimated delivery time within Finland: 5–10 business days after payment.
• Currently shipping only within Finland.

🔄 Returns

• 14-day return right according to Finnish consumer law (unused products only).
• No returns on personalised or dedicated books unless defective.
• Return shipping costs are paid by the customer.
• Refund is issued once the returned product is received and inspected.

⚠️ Damaged or Incorrect Products

• If your order is damaged, incorrect, or defective, please email a photo of the item and packaging.
• A replacement or other solution will be arranged.

🔐 Personal Data

• Personal information is used only for processing your order and delivery.
• Information is not shared with third parties except when required for payment or shipping.
• See the Privacy Policy for details.